Omega Client Advisor

Warsaw • Poland

Wednesday, April 23, 2025

Omega, a distinguished brand within the Swatch Group, is renowned for its precision timepieces and innovative spirit. As part of the Swatch Group, Omega benefits from the robust support and global reach of one of the world's largest watchmaking conglomerates, offering unparalleled opportunities for career growth and development.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
2. Maintain an in-depth knowledge of Omega products and brand heritage to effectively communicate with clients.
3. Assist in achieving sales targets by employing effective sales techniques and strategies.
4. Handle customer inquiries and resolve issues promptly and professionally.
5. Contribute to visual merchandising and ensure the boutique is impeccably presented.

1. Previous experience in luxury retail or a customer-facing role.
2. Proficiency in both Polish and English languages.
3. Strong understanding of luxury market dynamics and client expectations.

1. Excellent communication and interpersonal skills.
2. Ability to build and maintain strong client relationships.
3. Sales acumen and negotiation skills.
4. Attention to detail and a passion for luxury goods.

A minimum of 2 years in a luxury retail environment or a similar customer service role is required.

A degree in Business, Marketing, or a related field is preferred.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Swatch Group.

Omega fosters a culture of excellence and innovation, encouraging employees to thrive in a dynamic and supportive environment. The brand values dedication, creativity, and a commitment to providing unparalleled service.