Omega Client Advisor

Vienna • Austria

Tuesday, December 16, 2025

Omega, a prestigious brand under the Swatch Group, is renowned for its exquisite timepieces and commitment to precision and innovation. As part of the Swatch Group, Omega benefits from the extensive resources and global reach of one of the world's largest watchmaking conglomerates, offering unparalleled opportunities for career growth and development.

1. Provide exceptional customer service and personalized advice to clients.
2. Assist clients in selecting Omega products that best suit their needs and preferences.
3. Maintain an in-depth knowledge of Omega's product offerings and brand heritage.
4. Contribute to the achievement of sales targets and store objectives.
5. Ensure the store's visual merchandising standards are upheld.
6. Handle customer inquiries and resolve any issues with professionalism.

1. Previous experience in luxury retail or a similar customer-facing role.

1. Strong communication and interpersonal skills.
2. Proficiency in multiple languages is advantageous.
3. Excellent sales and negotiation abilities.
4. Detail-oriented with a passion for luxury goods.

A minimum of 2 years in a luxury retail environment, preferably within the watch or jewelry sector.

High school diploma or equivalent; further education in sales or marketing is a plus.

Competitive salary package, comprehensive training programs, and opportunities for career advancement within the Swatch Group.

Omega fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's legacy of precision and craftsmanship. The workplace environment is dynamic and collaborative, with a strong emphasis on customer satisfaction and team success.