Omega Client Advisor

Salzburg • Austria

Monday, September 22, 2025

Omega, a prestigious brand under the Swatch Group, is renowned for its exquisite timepieces and commitment to excellence. The Swatch Group, a global leader in the watchmaking industry, provides a dynamic environment fostering innovation and craftsmanship.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
2. Maintain in-depth knowledge of Omega products to effectively communicate features and benefits to clients.
3. Assist in achieving sales targets and store objectives through proactive client engagement.
4. Ensure the visual merchandising of the store aligns with brand standards.
5. Handle customer inquiries and resolve issues promptly and professionally.

1. Previous experience in luxury retail or a similar customer-facing role preferred.
2. Strong understanding of the luxury market and client expectations.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is an advantage.
3. Strong sales acumen and customer service orientation.

A minimum of 1 year of experience in a luxury retail environment is preferred.

Employees enjoy a supportive work environment with opportunities for professional growth and development within the Swatch Group.

Omega fosters a culture of precision, innovation, and luxury, reflecting its heritage in watchmaking excellence. The Swatch Group values diversity and encourages a collaborative and inclusive workplace.