Omega Client Advisor

Salzburg • Austria

Monday, September 22, 2025

Omega, a prestigious brand within The Swatch Group, is renowned for its exquisite timepieces and commitment to precision. As part of The Swatch Group, Omega benefits from the resources and innovative spirit of one of the world's largest watchmaking conglomerates, offering employees a dynamic and supportive environment.

1. Provide exceptional customer service and expert advice on Omega products.
2. Achieve sales targets through effective client engagement and relationship building.
3. Maintain a thorough understanding of Omega's product offerings and brand heritage.
4. Ensure the highest standards of store presentation and merchandising.
5. Handle customer inquiries and resolve issues with professionalism.

1. Proven experience in luxury retail or a similar customer-facing role.
2. Strong sales acumen and a passion for luxury timepieces.
3. Excellent communication and interpersonal skills.
4. Ability to work in a fast-paced, dynamic environment.
5. Fluency in German and English.

1. Customer service excellence
2. Sales and negotiation
3. Product knowledge
4. Communication
5. Problem-solving

A minimum of 2 years in a luxury retail environment, preferably within the watch or jewelry sector.

High school diploma or equivalent; further education in sales or marketing is advantageous.

Competitive salary package, comprehensive training programs, and opportunities for career advancement within The Swatch Group.

Omega fosters a culture of excellence and innovation, where employees are encouraged to develop their skills and contribute to the brand's legacy of precision and luxury. The work environment is collaborative, with a focus on delivering exceptional customer experiences.