Omega Client Advisor

Salzburg • Austria

Friday, August 22, 2025

Omega, a prestigious brand under the umbrella of The Swatch Group, is renowned for its exquisite timepieces and commitment to precision and innovation. As part of The Swatch Group, Omega benefits from the resources and global reach of one of the world's largest watchmaking conglomerates, offering a dynamic and supportive environment for its employees.

1. Provide exceptional customer service to clients, ensuring a personalized and memorable shopping experience.
2. Maintain an in-depth knowledge of Omega products and brand heritage to effectively communicate with clients.
3. Assist in achieving sales targets and contribute to the overall success of the store.
4. Handle customer inquiries and resolve issues with professionalism and efficiency.
5. Support merchandising and inventory management to ensure the store is well-presented and stocked.

1. Previous experience in luxury retail or a similar customer-facing role.
2. Strong understanding of the luxury market and customer expectations.
3. Proficiency in German and English.

1. Excellent communication and interpersonal skills.
2. Strong sales acumen and customer service orientation.
3. Ability to work collaboratively within a team environment.

A minimum of 2 years of experience in luxury retail or a related field is required.

A high school diploma or equivalent is required; further education in a related field is advantageous.

Employees enjoy a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within The Swatch Group.

Omega fosters a culture of excellence and innovation, encouraging employees to grow and excel in a supportive and collaborative environment. As part of The Swatch Group, employees have access to a wealth of resources and opportunities for career advancement.