Omega Client Advisor

Copenhagen • Denmark

Wednesday, June 18, 2025

Omega, a prestigious brand under the Swatch Group, is renowned for its exquisite timepieces and commitment to excellence. As part of the Swatch Group, Omega benefits from the conglomerate's extensive resources and global presence, offering employees a dynamic and supportive environment in the luxury watchmaking industry.

1. Provide exceptional customer service and personalized advice to clients.
2. Maintain comprehensive knowledge of Omega products and brand heritage.
3. Assist clients in product selection and purchase decisions.
4. Ensure the store's visual merchandising aligns with brand standards.
5. Handle customer inquiries and resolve issues efficiently.
6. Support the sales team in achieving sales targets and KPIs.

1. Previous experience in luxury retail or customer service.
2. Strong understanding of luxury brand dynamics and customer expectations.

1. Excellent communication and interpersonal skills.
2. Proficiency in multiple languages is advantageous.
3. Strong organizational and problem-solving abilities.
4. Ability to work collaboratively in a team-oriented environment.

A minimum of 2 years in a luxury retail or customer service role is required.

A high school diploma or equivalent is required. Further education in business or a related field is advantageous.

Employees enjoy competitive benefits, including staff discounts, professional development opportunities, and a supportive work environment.

Omega fosters a culture of luxury and precision, where innovation meets tradition. Employees are encouraged to cultivate their skills and contribute to the brand's legacy of excellence.