Omega Boutique Supervisor

Kuala Lumpur • Malaysia

Wednesday, July 23, 2025

Omega, a prestigious brand under the umbrella of The Swatch Group, is renowned for its exquisite timepieces and commitment to innovation in the luxury watchmaking industry. As part of The Swatch Group, Omega benefits from the conglomerate's global reach and resources, offering employees a dynamic and supportive environment.

1. Oversee daily operations of the boutique to ensure smooth and efficient functioning.
2. Lead and motivate the sales team to achieve and exceed sales targets.
3. Maintain high standards of customer service and ensure a premium client experience.
4. Manage inventory and ensure accurate stock levels are maintained.
5. Coordinate with the head office for merchandising and promotional activities.
6. Handle customer inquiries and resolve any issues promptly and professionally.
7. Prepare sales reports and analyze performance metrics to inform strategic decisions.

1. Proven experience in a supervisory role within the luxury retail sector.
2. Strong understanding of retail management and customer service principles.
3. Ability to lead and inspire a team to achieve sales objectives.

1. Excellent leadership and team management skills.
2. Strong communication and interpersonal abilities.
3. Proficiency in sales and inventory management systems.
4. Analytical skills to interpret sales data and market trends.

A minimum of 3 years of experience in a supervisory position within the luxury retail industry is required.

Bachelor's degree in Business Administration, Retail Management, or a related field is preferred.

Employees enjoy comprehensive benefits including health insurance, performance bonuses, and opportunities for professional development within The Swatch Group.

Omega fosters a culture of excellence and innovation, encouraging employees to pursue growth and development within a collaborative and supportive environment. As part of The Swatch Group, employees benefit from a diverse and inclusive workplace that values creativity and teamwork.