Officine Universelle Buly Store Manager

London • UK

Wednesday, January 21, 2026

Officine Universelle Buly, a distinguished name in the realm of luxury beauty, is celebrated for its embodiment of 19th-century elegance and French refinement. As part of the esteemed LVMH group since 2021, the brand extends its influence across the globe, with a presence in key markets such as France, Japan, and South Korea. Officine Universelle Buly is renowned for its commitment to excellence, offering a unique blend of traditional French service and contemporary innovation.

1. Supervise, train, and engage retail teams to ensure high performance and motivation.
2. Conduct team training and support skill development.
3. Ensure excellence in customer service and adherence to sales processes and rituals.
4. Manage daily operations, including scheduling and staffing decisions.
5. Participate in the hiring process for boutique sales teams.
6. Drive business development and engage teams to achieve sales objectives.
7. Propose and implement actions to grow and retain clientele.
8. Oversee clienteling initiatives and ensure successful transaction completion.
9. Promote retail location visibility and represent the brand to third parties.
10. Identify areas for improvement to enhance commercial performance and customer experience.
11. Ensure proper organization and stock management of the retail space.
12. Supervise administrative and financial management of retail locations.
13. Maintain compliance with commercial guidelines and uphold maintenance standards.
14. Facilitate communication between retail teams and headquarters.
15. Provide periodic reporting on retail activities to superiors.

1. Minimum of 3 years of experience in management and sales.
2. Experience in luxury retail is preferred.
3. Fluent in English; additional languages are a plus.

1. Leadership qualities with the ability to foster team unity and cohesion.
2. Strong organizational skills with attention to detail.
3. Effective communication skills with an aptitude for teaching and interpersonal connections.
4. Exemplary conduct with adherence to company etiquette and procedures.

A minimum of three years in management and sales, preferably within the luxury retail sector.

The position offers the opportunity to work in a prestigious luxury brand environment, with potential career growth within the LVMH group. The company values diversity and provides equal consideration to all applications.

Officine Universelle Buly fosters a culture of elegance, refinement, and innovation, where every team member is an ambassador of beauty and sophistication. The brand values diversity and inclusion, believing that a diverse workforce enhances performance and creativity.