Officine Universelle Buly Retail Training Coordinator

Officine Universelle Buly, a distinguished name in the luxury beauty sector, is renowned for its commitment to excellence and innovation. As part of a larger conglomerate, the brand benefits from a rich heritage and a global presence, offering employees a dynamic and enriching work environment.

1. Design and develop training materials and tools that align with the brand's unique aesthetic, including presentations, guides, and digital tools.
2. Ensure content consistency with the brand's rituals, products, and ethos.
3. Update training documents in line with new product launches and evolving expertise.
4. Develop assessments to measure knowledge acquisition and skill mastery.
5. Monitor training levels and progress in calligraphy in collaboration with the calligraphy trainer.
6. Identify individual and collective training needs, propose improvement strategies, and support continuous development.
7. Track key performance indicators related to training completion rates, session participation, skill progression, evaluation results, learner satisfaction, and onboarding progress.
8. Create elegantly structured reports and dashboards to provide clear insights into training dynamics.
9. Manage the logistical and administrative preparation of training sessions, ensuring smooth coordination with boutiques and internal teams.
10. Design comprehensive onboarding programs for new retail entrants and contribute to the continuous improvement of training projects.
11. Conduct remote training sessions for retail teams and international partners, and occasionally participate in in-store or brand events.
12. Adapt pedagogical approaches to diverse learner profiles, embodying the brand's sophistication and generosity.

1. Proven experience in retail training, pedagogy, or knowledge transfer.
2. Excellent command of content creation tools such as PowerPoint, digital tools, and LMS.
3. Keen attention to detail and a strong appreciation for aesthetics and the beauty of craftsmanship.
4. Outstanding verbal and written communication skills in both French and English.
5. Exceptional organizational skills, autonomy, and a strong sense of service.
6. Affinity for craftsmanship, calligraphy, or beauty-related fields is a significant advantage.

1. Training material design
2. Content consistency management
3. Assessment development
4. KPI tracking
5. Logistical coordination
6. Onboarding program design
7. Remote training delivery
8. Pedagogical adaptation

Minimum of 3 years of confirmed experience in retail training or related fields.

The position offers a permanent contract based in Paris, with a commitment to diversity and inclusion, ensuring equal consideration for all applications.

Officine Universelle Buly fosters a culture of inclusion and diversity, believing that these elements drive performance. The brand values the unique contributions of each employee and promotes an environment where creativity and innovation thrive.