Officine Panerai Senior Client Advisor

Milan • Italy

Monday, September 22, 2025

Officine Panerai, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and innovative watchmaking. As an employer, the brand offers a dynamic and multicultural environment where employees are encouraged to develop their skills and pursue international opportunities. Panerai is committed to sustainability and community enrichment, providing a platform for employees to contribute to these values while advancing their careers.

1. Uphold operational excellence by mastering the Panerai Selling Ceremony.
2. Communicate brand legacy and technical details to build trust and client relationships.
3. Demonstrate a strong sales mindset and identify business growth opportunities.
4. Ensure tailor-made client follow-up and maintain high-quality service.
5. Support after-sales clients with solutions in accordance with Maison procedures.
6. Act as a brand ambassador and build a network of high-potential clients.
7. Contribute to daily operational processes, including inventory and cash handling.
8. Foster a positive, inclusive, and supportive work environment.
9. Propose innovative ideas to boost sales, including merchandising and events.
10. Drive sales performance by achieving personal and boutique sales targets.

1. Strong experience in sales, particularly in luxury goods.
2. Passion for watches and the luxury industry.
3. Empathy and natural curiosity to offer an unforgettable client experience.
4. Innovative mindset and creativity for developing memorable events.

1. Excellent communication and interpersonal skills.
2. Strong organizational and structural skills.
3. Proficiency in digital tools and strategies.
4. Ability to manage boutique operations following procedures and policies.

Significant experience in sales, preferably within the luxury watch industry, with a proven track record of achieving sales targets and building client relationships.

Employees will be part of a dynamic Maison that recognizes skills and talents, shares values such as community enrichment and continuous improvement, and offers potential career opportunities within the Richemont Group.

Officine Panerai fosters a multicultural team environment where employees can develop international experience and contribute to the brand's sustainability journey. The company values enriching communities, care, continuous improvement, and efficient accountability.