Officine Panerai Sales Associate

Osaka • Japan

Friday, May 9, 2025

Officine Panerai, a distinguished brand within the Richemont Group, epitomizes the fusion of Italian design and Swiss horological precision. Established in 1860 by Giovanni Panerai in Florence, the brand has a storied history of innovation and exclusivity, particularly renowned for its pioneering diver's watches created for the Italian Navy. Today, Panerai continues to uphold its legacy through a commitment to authenticity, rarity, and technical excellence, offering its clientele an unparalleled sense of belonging to an exclusive club.

1. Engage in customer service and sales activities, ensuring a high level of client satisfaction.
2. Manage customer relationships and inventory, along with related sales operations.
3. Handle repair requests and perform operational tasks using company systems.
4. Achieve monthly and annual sales and KPI targets.
5. Communicate product knowledge, including the features of mechanical watches and the history and allure of Panerai, to clients.
6. Execute the company's customer service standards.
7. Create customer management data and apply CRM guidelines.

1. Experience in selling luxury consumer goods such as watches, jewelry, fashion, or imported cars.
2. Minimum of two years of professional experience, including sales and customer service.
3. Experience working in a team-oriented environment.
4. Ability to build trust with customers and respond flexibly to their needs.
5. Goal-oriented with a proactive approach to personal skill development.

1. Strong passion for the Panerai brand, even if new to the industry.
2. Desire to grow alongside a developing brand.
3. Possession of watch coordinator or related qualifications, or experience in watch maintenance.
4. Results-driven mindset.
5. Imaginative and curious nature.
6. Team player with strong interpersonal skills.
7. Excellent communication and networking abilities.

At least two years of experience in luxury sales and customer service.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the Richemont Group.

Officine Panerai fosters a culture of shared passion for horology and a commitment to delivering exceptional value as a technical sports watch brand. The team is united by a desire to enrich customers' lives through exquisite timepieces and a dedication to preserving the brand's historical significance while embracing innovation.