Officine Panerai Sales Associate

Osaka • Japan

Monday, December 9, 2024

Officine Panerai, established in 1860 by Giovanni Panerai in Florence, Italy, is renowned for its precision instruments, repair, and manufacturing expertise. By 1890, it became an official supplier to the Italian Navy, creating the world's first diver's watch for special underwater operations. In 1997, Panerai joined the Richemont Group, marking its international debut while preserving its historical DNA. The brand's watches continue to be developed based on three iconic case designs: Luminor, Radiomir, and Luminor 1950. In Japan, Panerai's presence is marked by the Ginza boutique and select luxury watch retailers, embodying a commitment to historical value and technical innovation.

1. Engage in customer service and sales activities.
2. Manage customer relationships and inventory.
3. Handle repair reception duties.
4. Operate systems for various operational tasks.
5. Achieve monthly and annual sales and KPI targets.
6. Communicate product knowledge, mechanical watch features, and Panerai's history and allure to customers.
7. Execute the company's customer service standards.
8. Create customer management data and apply CRM guidelines.

1. Experience in selling luxury goods such as watches, jewelry, fashion, or imported cars.
2. Minimum of two years of professional experience with a background in sales and customer service.
3. Experience working in a team-oriented environment.
4. Ability to build trust with customers and provide flexible responses.
5. Goal-oriented with a proactive approach to skill enhancement.

1. Strong passion for the Panerai brand, even without industry experience.
2. Desire to grow alongside a developing brand.
3. Possession of watch coordinator or related qualifications, or experience in watch maintenance.
4. Result-oriented mindset.
5. Imaginative and curious nature.
6. Team player with interpersonal skills.
7. Effective communication and networking abilities.

At least two years of professional experience in sales and customer service, preferably in the luxury goods sector.

The role offers opportunities for professional growth within a prestigious luxury brand.

Officine Panerai fosters a culture of shared passion for horology and luxury lifestyle design, with a commitment to historical preservation and technical innovation. The team is dedicated to providing true value as a technical sports watch brand.