Officine Panerai

Sales Associate

Officine Panerai, founded in 1860 by Giovanni Panerai in Florence, Italy, is renowned for its precision instruments, repairs, and manufacturing. The company gained prominence by supplying the Italian Navy with the world's first diver's watch, known for its accuracy, usability, visibility, and durability. In 1993, Panerai began limited production and sales of watches to the general public, and in 1997, it joined the Richemont Group, marking its international debut. Despite changes over time, Panerai remains true to its roots, with all models based on three historic case designs: Luminor, Radiomir, and Luminor 1950. In Japan, Panerai watches are available at select luxury mechanical watch retailers, including the Ginza boutique opened in 2008. The company is committed to preserving historical value and pursuing technological innovation, aiming to offer the true value of technical sports watches.

1. Customer service and sales
2. Customer and inventory management
3. Repair reception duties
4. Operational tasks using systems
5. Achieving monthly and annual sales and KPI targets
6. Communicating product knowledge, mechanical watch features, and Panerai history to customers
7. Executing company customer service standards
8. Creating customer management data and applying CRM guidelines

1. Experience in selling luxury goods such as watches, jewelry, fashion, or imported cars
2. At least 2 years of professional experience with sales and customer service
3. Experience working in a team-oriented environment
4. Ability to build trust with customers and respond flexibly
5. Goal-oriented with a proactive approach to skill development

1. Passion for the Panerai brand
2. Desire to grow with a developing brand
3. Watch coordinator or related qualifications, or watch maintenance experience
4. Results-oriented
5. Imaginative and curious
6. Team player with interpersonal skills
7. Strong communication and networking skills

At least 2 years of professional experience in sales and customer service, preferably in luxury goods.

Permanent employment

Located in the Osaka area, the workplace emphasizes teamwork and a shared passion for providing the true value of technical sports watches.