Officine Panerai Client Advisor

Palo Alto • USA

Monday, October 6, 2025

Officine Panerai, a distinguished name in the world of luxury timepieces, operates under the esteemed Richemont Group, a global leader in the luxury goods sector. Richemont is renowned for its commitment to fostering an inclusive and diverse workforce, celebrating the unique backgrounds and talents of its employees. As part of this prestigious conglomerate, Officine Panerai offers a dynamic and enriching environment for professionals seeking to excel in the luxury retail industry.

1. Achieve and exceed personal sales targets and contribute to the boutique's overall objectives.
2. Develop and maintain a client portfolio by delivering exceptional customer service and leveraging CRM initiatives.
3. Act as a brand ambassador, ensuring impeccable presentation and adherence to Panerai's image standards.
4. Participate in boutique operations, including inventory management, boutique maintenance, and visual merchandising.
5. Engage in continuous learning about Panerai's products, brand history, and the luxury industry.
6. Assist in planning and executing boutique and off-site events to enhance client engagement.
7. Provide outstanding customer service, ensuring a seamless experience during and after sales transactions.

1. Minimum of 2 years of experience in luxury retail sales.
2. Fluency in English; additional language skills are advantageous.
3. Strong understanding of luxury service and aesthetics.

1. Exceptional selling and interpersonal skills.
2. Ability to manage multiple tasks with strong attention to detail.
3. Proficiency in CRM systems and excellent computer skills.
4. Effective communication and networking abilities.

A minimum of two years in a sales role within the luxury retail sector is required.

Compensation will be commensurate with skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, life insurance, disability benefits, and a 401(k) plan with employer match. Employees enjoy paid time off, wellness reimbursement, and access to an employee assistance program. Volunteer days off are also provided to encourage community involvement.

Richemont Americas is dedicated to creating an inclusive community that values diversity and fosters creativity and knowledge. The company emphasizes employee well-being and work-life balance, offering a supportive environment where employees can thrive and contribute to the company's legacy of excellence.