Officine Panerai Client Advisor

Las Vegas • USA

Monday, October 6, 2025

Officine Panerai, a distinguished brand under the Richemont Group, is renowned for its exquisite craftsmanship and rich heritage in luxury timepieces. As part of Richemont Americas, Officine Panerai is committed to fostering an inclusive and diverse workplace that celebrates the unique backgrounds and experiences of its employees. Richemont is a global leader in the luxury goods industry, dedicated to innovation, excellence, and the empowerment of its workforce.

1. Achieve and exceed personal sales targets and contribute to boutique objectives.
2. Develop and maintain a client panel, ensuring exceptional customer experience.
3. Act as an ambassador of Panerai's image both in the boutique and at off-site events.
4. Participate actively in briefings and contribute to boutique performance.
5. Welcome and manage customer requests, leading all steps of the sale process.
6. Identify high-potential sales leads and perform diligent follow-up.
7. Demonstrate comprehensive knowledge of Panerai products and brand history.
8. Participate in brand training sessions and self-learning initiatives.
9. Ensure compliance with company policies and procedures.
10. Manage daily boutique operations, including opening/closing and inventory management.
11. Maintain boutique appearance in line with visual merchandising guidelines.
12. Contribute to the development of the boutique database and manage client relationships.
13. Provide excellent client service and handle customer service requests efficiently.

1. Minimum of 2 years in luxury retail, in a sales role.
2. Fluency in English; additional languages are advantageous.
3. Strong sense of luxury service and aesthetics.
4. Result-oriented with strong selling skills.
5. Team player with excellent interpersonal skills and empathy.

1. Excellent customer service mindset.
2. Attention to detail and ability to multitask.
3. Strong communication and networking skills.
4. Proficiency in computer skills.

A minimum of two years in the luxury retail industry, specifically in a sales capacity, is required.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer days off.

Richemont Americas is dedicated to creating a dynamic and inclusive environment where diversity is celebrated, and creativity is nurtured. The company values work-life balance and encourages employees to engage with their communities through volunteer initiatives.