Officine Panerai Boutique Manager

Officine Panerai, a distinguished name in the luxury watchmaking industry, was established in 1860 in Florence. Known for its high-precision instruments crafted for the Italian Navy, the brand has evolved under the Richemont Group since 1997. Today, Panerai is synonymous with innovation, sustainability, and the fusion of Italian spirit with Swiss watchmaking excellence. As part of the Richemont Group, Panerai offers a dynamic environment where employees are encouraged to excel and contribute to the brand's prestigious legacy.

1. Drive profitability and enhance brand recognition within the boutique.
2. Lead and develop a high-performing sales and service team.
3. Achieve or exceed monthly and yearly sales targets and KPIs.
4. Analyze sales data and forecast performance to identify improvement areas.
5. Implement retail strategies and foster relationships with local businesses and high-net-worth individuals.
6. Maintain brand standards in visual merchandising and customer service.
7. Develop and maintain a robust customer database and implement CRM strategies.
8. Address customer needs promptly and coordinate after-sales service.
9. Represent Panerai's image at off-site events and other functions.

1. Proven experience in luxury retail management.
2. Strong leadership and team development capabilities.
3. Exceptional customer service and relationship-building skills.
4. Ability to analyze sales data and develop strategic insights.
5. Experience in implementing CRM strategies.

1. Leadership and team management
2. Sales and business development
3. Customer relationship management
4. Analytical and strategic thinking
5. Operational oversight and organizational skills

Proven experience in luxury retail management, with a focus on team leadership and sales strategy implementation.

Bachelor's degree in Business Administration, Marketing, or a related field preferred.

Employees will benefit from being part of a dynamic Maison that values skills and talents, shares enriching community values, and offers opportunities for international experience and career advancement within the Richemont Group.

Panerai fosters a multicultural and inclusive environment that emphasizes sustainability, continuous improvement, and accountability. The brand encourages creativity and innovation, allowing employees to contribute to its prestigious legacy while developing their careers.