Moynat Boutique Manager

Moynat, a distinguished Parisian House renowned for its exceptional craftsmanship and creativity since 1849, is part of the esteemed LVMH Group. This venerable brand is synonymous with luxury and innovation, offering a unique blend of tradition and modernity. As an employer, Moynat provides a dynamic and inspiring environment where creativity and excellence are at the forefront.

1. Prioritize customer service to ensure optimal client satisfaction.
2. Support the team in cultivating enduring customer relationships.
3. Drive the recruitment of new customers and prospects.
4. Implement strategic action plans to enhance business activity.
5. Increase boutique turnover and performance.
6. Manage commercial activities through performance indicators and regular reporting.
7. Define individual and team objectives.
8. Evaluate team performance and identify training needs.
9. Develop and implement team development plans.
10. Motivate and support the team through effective coaching.
11. Ensure the team is well-versed in the brand's products, history, and codes.
12. Develop a customer portfolio through CRM activities.
13. Optimize commercial opportunities by mastering operational processes and maintaining brand standards.
14. Oversee daily operations, including product presentation and logistical coordination.
15. Ensure excellence in service delivery, particularly for VIP clients.
16. Possess in-depth knowledge of back-office functions and in-store analytics.

1. Bachelor's degree or equivalent (Bac+2) in a relevant field.
2. Minimum of 10 years of experience in sales, ideally within the luxury sector.

1. Operational excellence and strategic vision.
2. Strong relational and team spirit skills.
3. Curiosity, listening skills, and agility.
4. Proficiency in Italian and English; a third language is advantageous.

A minimum of 10 years of experience in sales, with a preference for luxury sector experience.

Bachelor's degree or equivalent (Bac+2).

The position offers a comprehensive benefits package, including opportunities for professional growth within the prestigious LVMH Group.

Moynat fosters a culture of innovation and excellence, deeply rooted in its rich heritage. The workplace environment is collaborative and dynamic, encouraging creativity and personal growth. Employees are valued for their contributions and are provided with opportunities to advance within the broader LVMH Group.