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Moynat Boutique Manager
Moynat, a distinguished Parisian House renowned for its exceptional trunk-making since 1849, epitomizes unique creativity and unparalleled savoir-faire. As part of the esteemed LVMH Group, Moynat offers a prestigious platform for career development within the luxury fashion industry.
- Prioritize customer service to ensure an optimal client experience.
- Support the team in cultivating enduring customer relationships.
- Drive customer acquisition and prospecting initiatives.
- Implement strategic action plans to enhance business activity.
- Increase boutique turnover and performance metrics.
- Manage commercial activities through performance indicators and regular reporting.
- Define and evaluate individual and team objectives.
- Identify training needs and develop comprehensive development plans.
- Motivate and coach the team to achieve excellence.
- Ensure the team is well-versed in the brand's products, history, and codes.
- Develop a customer portfolio through CRM activities.
- Optimize commercial opportunities through strategic business vision and operational excellence.
- Oversee daily operations, including product presentation and logistical coordination.
- Ensure VIP customer service excellence.
- Maintain in-depth knowledge of back-office functions and in-store analytics.
- Bachelor's degree or equivalent (Bac+2)
- Minimum of 10 years of experience in sales, preferably in the luxury sector
- Operational excellence
- Strong interpersonal and relational skills
- Team spirit
- Curiosity and active listening
- Agility and strategic vision
- Fluency in Italian and English; proficiency in a third language is advantageous
A minimum of 10 years in sales with a focus on luxury retail management.
Bachelor's degree or equivalent (Bac+2).
Competitive benefits package including opportunities for career advancement within the LVMH Group.
Moynat fosters a culture of creativity, excellence, and innovation, encouraging employees to develop their potential within a supportive and dynamic environment. As part of the LVMH Group, the brand offers a collaborative atmosphere that values diversity and inclusion.