Moynat

Assistant Store Manager

Moynat is a prestigious luxury brand known for its exquisite craftsmanship and timeless designs. The company operates globally, offering a range of high-end fashion and leather goods. Moynat is committed to delivering exceptional customer service and maintaining its brand image through its dedicated team.

1. Embody the brand image for customers and the store team.
2. Lead by example and demonstrate role model behavior.
3. Conduct morning briefings, set objectives, and provide training and coaching.
4. Create a team spirit and motivate the team to increase sales.
5. Ensure adherence to company policies and procedures.
6. Supervise staff in executing operating procedures.
7. Oversee store operations and financial reporting.
8. Evaluate sales associates' performance and provide feedback.
9. Track and communicate sales targets and KPIs.
10. Minimize stock loss through inventory management.
11. Develop personal and associates' sales techniques.
12. Maintain store standards and visual guidelines.
13. Enhance customer service standards.
14. Build relationships with clients to develop loyal clientele.
15. Resolve customer problems and complaints effectively.

1. Minimum of 5 years’ experience in sales management in a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets.
5. Excellent personal presentation.
6. Strong commercial acumen.
7. Ability to work under pressure and meet deadlines.
8. Proactive approach in tackling issues and implementing solutions.
9. Ability to lead and manage a team effectively.
10. Fluent in English; additional languages are an advantage.

1. Team leadership
2. Sales and business monitoring
3. Customer service excellence
4. Problem-solving
5. Communication
6. Time management

Minimum 5 years in sales management within a luxury, high fashion environment.

Competitive salary and bonus structureGlobal mobility programme with worldwide opportunities

The role is based at the Harrods concession in London, reflecting a dynamic and high-end retail environment. The company values teamwork, excellence in customer service, and a proactive approach to business challenges.