Montblanc Training Manager

Miami USA

Wednesday, January 29, 2025

Montblanc, a distinguished member of the Richemont Group, stands as a beacon of luxury and craftsmanship. As part of Richemont Americas, Montblanc is committed to fostering a diverse and inclusive workplace that celebrates the unique backgrounds and perspectives of its employees. The company prides itself on nurturing creativity and excellence, ensuring that each team member contributes to the rich tapestry of the brand's legacy.

1. Develop and deliver comprehensive onboarding programs for new employees, ensuring a seamless integration into the company.
2. Oversee the Buddies Program, training mentors to effectively support new hires.
3. Conduct field training and on-the-job coaching to enhance sales techniques and client engagement, focusing on Montblanc's Retail Signature.
4. Deliver tailored product and category training sessions across various product lines, including Writing Instruments, Timepieces, Leather Goods, and more.
5. Manage and optimize the Montblanc digital training application, ensuring content is current and effective.
6. Design and develop customized training materials aligned with corporate strategies and regional objectives.
7. Monitor and report on the effectiveness of training programs, focusing on measurable ROI and business impact.
8. Collaborate with cross-functional teams to align training initiatives with business goals.
9. Support special projects and additional tasks as required.

1. Bachelor’s degree or equivalent business experience.
2. 3 to 5 years of experience in training, preferably within retail or luxury sectors.
3. Experience in training diverse teams across Retail, Franchise, and Wholesale channels.

1. Proficiency in Microsoft PowerPoint, Excel, and digital training platforms; InDesign experience is advantageous.
2. Strong reporting and data analysis skills.
3. Exceptional organizational, planning, and time management abilities.
4. Excellent verbal, written, and presentation skills.
5. Ability to engage and inspire diverse audiences.
6. Team-oriented with strong relationship-building skills.
7. Client-centric focus with a passion for enhancing client experiences.

3 to 5 years of experience in training, ideally within the retail or luxury industry.

Bachelor’s degree or equivalent business experience.

Expected salary range: $100,000 - $115,000, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with paid volunteer days.

Richemont Americas is dedicated to creating an inclusive community where diversity is celebrated. The company values creativity and knowledge, fostering an environment where employees are empowered to contribute to the brand's success. Montblanc, as part of this esteemed group, upholds these values, ensuring a workplace that is both dynamic and supportive.