Montblanc Temporary Sales Support Associate

Santa Clara • USA

Tuesday, November 4, 2025

Montblanc, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury products. As an employer, Montblanc is committed to fostering a diverse and inclusive workforce that mirrors the varied backgrounds and experiences of its clientele. The company values creativity and knowledge, which are seen as essential to delivering excellence.

1. Achieve individual sales objectives.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate strong product knowledge across various collections.
5. Deliver outstanding customer service.
6. Develop a working knowledge of simple pen repair and after-sales service techniques.
7. Maintain the aesthetic quality of the store.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective relationships with customers.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail with the ability to multitask.
6. Bilingual in English and Mandarin preferred.

1. Sales and client development
2. Customer service excellence
3. Product knowledge
4. Interpersonal communication
5. Multitasking
6. Bilingual communication

Previous experience in retail sales, particularly in jewelry or high-end luxury products, is preferred.

Expected hourly range: $19-$23. Salary will be negotiated based on relevant skills and experience.

Richemont offers a generous compensation and benefits package for eligible employees.

Montblanc embraces diversity and inclusion, striving to create a workforce that reflects the diversity of its clients and communities. The company encourages creativity and knowledge sharing, fostering an environment where excellence is achieved through collaboration.