Montblanc Senior Sales Associate
Montblanc, a distinguished name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its portfolio of prestigious brands. As an employer, Montblanc is committed to fostering a dynamic and inclusive environment where innovation and craftsmanship are at the forefront. The brand values diversity and encourages the development of its employees, ensuring a collaborative and enriching workplace.
- Achieve and exceed established sales targets, demonstrating excellence in revenue generation.
- Deliver exemplary client service, including proactive claim management and seamless after-sales support.
- Capture and maintain accurate client data within the CRM system for enhanced relationship management.
- Maintain visual merchandising standards within and outside the boutique.
- Orchestrate high-impact product promotions, showcasing the brand's heritage and craftsmanship.
- Adhere to cash handling procedures, ensuring accuracy in daily cash reconciliation.
- Uphold boutique security protocols and loss prevention measures.
- Conduct regular inventory audits and participate in random stock checks.
- Cultivate in-depth expertise in a designated product category.
- Provide timely and accurate information for required reporting tools.
- Ensure meticulous boutique maintenance, upholding high standards of cleanliness and organization.
- Experience in a retail environment, preferably within the luxury sector.
- Passion for and experience with luxury goods, understanding the high-end market nuances.
- Proven track record of exceeding sales targets and cultivating client relationships.
- Collaborative spirit and ability to thrive in a team-oriented environment.
- Proactivity and initiative, with a commitment to exceeding expectations.
- Excellent communication and interpersonal skills.
- Fluency in English; proficiency in French and Flemish is highly desirable.
- Sales acumen
- Client relationship management
- Communication
- Team collaboration
- Initiative and proactivity
- Multilingual abilities
Demonstrable experience in a retail environment, preferably within the luxury sector, with a proven track record of exceeding sales targets and cultivating client relationships.
Montblanc offers a supportive environment that values diversity and encourages professional growth. Employees benefit from being part of the Richemont Group, gaining exposure to a network of prestigious brands and opportunities for career advancement.
Montblanc's culture is rooted in the rich diversity of arts, cultures, and human skills. The brand values freedom, collegiality, loyalty, and solidarity, fostering an environment of empathy, curiosity, courage, humility, and integrity. Montblanc is committed to caring for the world and its people.


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