Montblanc Sales Manager

Vancouver • Canada

Friday, July 18, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and commitment to luxury. As part of Richemont Americas, Montblanc is dedicated to fostering an inclusive and diverse workplace that celebrates the unique backgrounds and experiences of its employees. The brand is committed to innovation and excellence, creating an environment where creativity thrives and employees are empowered to contribute to the company's success.

1. Co-manage the sales, customer service, and operations of the retail boutique.
2. Develop and implement strategies to enhance customer service, drive sales, and increase profitability.
3. Cultivate and develop a strong sales team to deliver a consistent luxury client experience.
4. Execute sales initiatives effectively.
5. Ensure customer needs are met, complaints are resolved, and service is efficient.
6. Merchandise products and displays to maximize sales and profitability.
7. Forecast staffing needs and develop recruiting strategies in collaboration with the District Manager.
8. Participate in the annual review process.

1. Bachelor's degree or equivalent experience.
2. Minimum of 5 years of experience in retail sales.
3. Proven leadership and team management capabilities.
4. In-depth understanding of the luxury goods market.
5. Excellent verbal and written communication skills.
6. Strong interpersonal skills and ability to build relationships within the company.
7. Creative and innovative thinker.
8. Self-motivated with a desire for growth and challenge.
9. Strong analytical and organizational skills.
10. Proficiency in Microsoft Office, SAP, and Client Relationship Management systems.

1. Leadership and team management
2. Customer service excellence
3. Sales strategy development
4. Communication and interpersonal skills
5. Analytical and organizational skills
6. Creativity and innovation
7. Proficiency in Microsoft Office and SAP

At least 5 years of experience in retail sales, with a focus on luxury goods and team management.

Bachelor's degree or equivalent experience.

Expected salary range: $80,000 - $90,000, determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with paid days off.

Richemont Americas prides itself on its inclusive and diverse culture, where employees from various backgrounds are celebrated and empowered. The company values creativity and knowledge, fostering an environment where employees can thrive and contribute to the brand's legacy of excellence.