Montblanc Sales Manager

Miami USA

Friday, January 31, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and luxury goods. As part of Richemont Americas, Montblanc is committed to fostering a diverse and inclusive workplace that celebrates the unique backgrounds and perspectives of its employees. The company prides itself on nurturing creativity and innovation, ensuring that excellence is at the forefront of its operations.

1. Oversee daily sales operations within the boutique, ensuring alignment with strategic objectives.
2. Develop and implement strategies to enhance customer service, drive sales, and boost profitability.
3. Cultivate a high-performing sales team to consistently deliver a luxury client experience.
4. Execute sales initiatives effectively to meet and exceed targets.
5. Ensure customer satisfaction by resolving complaints promptly and maintaining efficient service.
6. Optimize product merchandising to maximize sales and profitability.
7. Collaborate with the District Manager to forecast staffing needs and develop a robust recruitment strategy.
8. Participate in the annual performance review process.

1. Bachelor's degree or equivalent experience.
2. Minimum of 5 years in retail sales, preferably in the luxury sector.
3. Proven ability to lead and manage teams.
4. Deep understanding of the luxury goods market.
5. Exceptional communication skills, both verbal and written.
6. Strong interpersonal skills with the ability to build effective working relationships.
7. Creative thinker with a proactive approach to challenges.
8. Strong analytical and organizational skills.
9. Proficiency in Microsoft Office, SAP, CRM systems, and Outlook.

1. Leadership and team management
2. Strategic planning and execution
3. Customer service excellence
4. Sales and profitability optimization
5. Effective communication
6. Interpersonal relationship building
7. Creative problem-solving
8. Analytical and organizational proficiency

A minimum of 5 years in retail sales, with a focus on luxury goods, demonstrating a track record of leadership and strategic planning.

Bachelor's degree or equivalent experience.

Compensation will be commensurate with relevant skills and experience.

Richemont provides a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) plan with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with dedicated days off.

Richemont Americas fosters an inclusive and dynamic work environment where diversity is celebrated, and creativity is encouraged. The company values the unique contributions of its employees and is committed to their professional growth and well-being, crafting a future where innovation and excellence thrive.