Montblanc Sales Associate

Zurich • Switzerland

Thursday, August 28, 2025

Montblanc, a prestigious name in the luxury goods sector, is renowned for its exquisite craftsmanship and high-end products. As part of the Richemont Group, Montblanc offers a dynamic and supportive work environment, fostering growth and development opportunities within the brand and the broader group. The company is committed to integrating and nurturing its employees, ensuring a rewarding career path.

1. Achieve sales targets and monitor individual and boutique sales goals.
2. Identify opportunities to acquire new clients and increase sales.
3. Demonstrate impeccable product knowledge and engage clients with appropriate products and collections.
4. Provide exemplary customer service and manage the ASS inventory.
5. Handle VIP customers and develop long-term client relationships.
6. Convert prospective clients into purchasing clients.
7. Maintain and update the customer database according to CRM standards.
8. Ensure correct visibility inside and outside the boutique.
9. Adhere to boutique security and loss prevention procedures.
10. Conduct regular inventory controls and random stock checks.
11. Manage goods-in receipt, stocking, and transfers of goods.
12. Develop expertise in a selected product category and share knowledge with team members.

1. 5+ years experience in retail business environment or luxury brand business.
2. Background in retail or hospitality with an affinity for luxury.
3. Passion for Montblanc, its history, and culture.

1. Strong interpersonal and sales skills.
2. Proactive approach to tasks.
3. Excellent selling skills.
4. Exemplary teamwork spirit.
5. Strong communication skills with clients, boutique team, HO management, suppliers, and partners.
6. In-depth knowledge of the product portfolio.
7. Competence with till systems (SAP, GK), Salesforce, and Microsoft Office.
8. Fluency in German and English; proficiency in another language is an asset.

5+ years in a retail business environment or luxury brand business.

Potential future growth opportunities within Montblanc and the Richemont Group. A friendly and dynamic team environment with diverse and challenging daily activities.

The company culture at Montblanc is characterized by a passion for luxury and craftsmanship, fostering a team-oriented environment where knowledge and expertise are shared. Employees are encouraged to develop and grow within a dynamic and supportive workplace.