Montblanc Sales Associate

São Paulo • Brazil

Wednesday, September 3, 2025

Montblanc, a distinguished name in the realm of luxury goods, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc offers a prestigious work environment where employees are encouraged to excel and contribute to the brand's legacy of excellence.

1. Represent the brand by engaging with clients and selling all company merchandise.
2. Master sales techniques as per the training provided.
3. Accurately and efficiently complete all sales transactions, maintaining correct cash handling and register documentation.
4. Assist colleagues in the sales process when necessary.
5. Adhere to the company's dress code to represent the brand appropriately.
6. Assist clients with repairs and alterations, performing in-boutique first-aid services, and referring items to technical support when needed.
7. Cultivate strong relationships with clients, recognizing every visitor as a potential customer.
8. Ensure each client receives excellent service, creating a pleasant environment with cordiality and product knowledge.
9. Stay updated on all product information, promotions, and available marketing materials.
10. Offer discounts only under the supervision of the Boutique Manager.
11. Communicate effectively with clients (mailing, invitations, VIP events) under the Boutique Manager's supervision.
12. Assist in processing and replenishing merchandise, participating in the reception and monitoring of goods to the sales floor.
13. Assist in inventory processes and special projects as needed.
14. Comply with all safety and operational procedures of the Boutique, ensuring their constant observance.
15. Participate in the visual decoration implementation of the Boutique, assisting in merchandise movement and maintenance of displays, including product cleaning.
16. Act as an ambassador for the company at meetings, events, charity dinners, and other work-related events under the Boutique Manager's direction.
17. Attend recommended training and development activities, both internally and externally.

1. Strong communication and interpersonal skills
2. Proficiency in sales techniques
3. Ability to maintain client relationships
4. Attention to detail in cash handling and documentation
5. Knowledge of luxury brand standards and customer service

Previous experience in luxury retail sales is preferred.

Employees are offered a comprehensive benefits package, including opportunities for professional development and training.

Montblanc fosters a culture of excellence, where employees are valued for their contributions and encouraged to develop their skills in a supportive and prestigious environment. The brand emphasizes a commitment to quality and customer satisfaction, creating a harmonious workplace where luxury and service are paramount.