Montblanc Sales Associate

Santa Clara • USA

Tuesday, August 5, 2025

Montblanc, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury products. Richemont Americas, as part of this esteemed conglomerate, is committed to fostering a diverse and inclusive workplace that celebrates the unique backgrounds and talents of its employees. The company prides itself on its innovative spirit and dedication to excellence, making it a leader in the luxury fashion industry.

1. Achieve individual sales objectives.
2. Develop and maintain a strong network and clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate comprehensive product knowledge of Montblanc collections.
5. Deliver exceptional customer service.
6. Acquire basic skills in pen repair and after-sales service techniques.
7. Maintain the aesthetic quality and presentation of the store.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail and ability to multitask.
6. Bilingual proficiency in English and Mandarin preferred.
7. Physical ability to stand for extended periods, reach, bend, and occasionally use a ladder.

1. Sales and networking
2. Customer relationship management
3. Product knowledge
4. Customer service excellence
5. Communication and interpersonal skills
6. Attention to detail
7. Bilingual proficiency (English/Mandarin)

Previous experience in retail sales, particularly in the luxury sector, is preferred.

Expected hourly range: $22-$27/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with days off dedicated to community service.

Richemont Americas is dedicated to creating an inclusive and dynamic workplace where diversity is celebrated, and creativity is nurtured. The company values the unique contributions of its employees and strives to empower them to achieve excellence. With a focus on employee wellbeing, Richemont fosters a supportive environment that encourages professional growth and community engagement.