Montblanc Sales Associate

Querétaro • Mexico

Wednesday, July 9, 2025

Montblanc, a distinguished name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc offers a prestigious work environment that values innovation, creativity, and excellence. Employees are encouraged to embody the brand's commitment to quality and customer satisfaction, contributing to its esteemed reputation worldwide.

1. Achieve individual sales targets and contribute to overall boutique success.
2. Process product exchanges and maintain inventory control.
3. Assist in visual merchandising and ensure compliance with retail standards.
4. Record sales transactions in alignment with compliance protocols.
5. Execute inventory management and reporting through the SOVIA tool.
6. Establish and maintain strong client relationships through authorized applications.
7. Provide exceptional customer service and handle client requests and complaints promptly.
8. Develop and maintain a comprehensive customer database.
9. Manage customer repairs and ensure professional handling of data information.
10. Assist VIP customers and prospect new clients.
11. Prepare and update sales information and send daily reports to management.
12. Participate in training sessions and become an expert in product knowledge.

1. Strong sales acumen and ability to meet targets.
2. Excellent customer service and relationship-building skills.
3. Proficiency in inventory management and reporting tools.
4. Effective communication and interpersonal skills.
5. Ability to handle customer complaints and requests professionally.
6. Keen attention to detail in visual merchandising and compliance.
7. Proactive approach to learning and product knowledge acquisition.

Previous experience in luxury retail sales is preferred.

The role offers a comprehensive benefits package, including opportunities for professional development and growth within the prestigious Richemont Group.

Montblanc fosters a culture of excellence, innovation, and dedication to quality. The work environment is collaborative and supportive, encouraging employees to excel and contribute to the brand's legacy of luxury and craftsmanship.