Montblanc Sales Associate
Montblanc, a distinguished name in the luxury goods sector, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc offers a prestigious work environment that values innovation, creativity, and excellence. Employees are encouraged to embody the brand's commitment to quality and customer satisfaction, contributing to its esteemed reputation worldwide.
- Achieve individual sales targets and contribute to overall boutique success.
- Process product exchanges and maintain inventory control.
- Assist in visual merchandising and ensure compliance with retail standards.
- Record sales transactions in alignment with compliance protocols.
- Execute inventory management and reporting through the SOVIA tool.
- Establish and maintain strong client relationships through authorized applications.
- Provide exceptional customer service and handle client requests and complaints promptly.
- Develop and maintain a comprehensive customer database.
- Manage customer repairs and ensure professional handling of data information.
- Assist VIP customers and prospect new clients.
- Prepare and update sales information and send daily reports to management.
- Participate in training sessions and become an expert in product knowledge.
- Strong sales acumen and ability to meet targets.
- Excellent customer service and relationship-building skills.
- Proficiency in inventory management and reporting tools.
- Effective communication and interpersonal skills.
- Ability to handle customer complaints and requests professionally.
- Keen attention to detail in visual merchandising and compliance.
- Proactive approach to learning and product knowledge acquisition.
Previous experience in luxury retail sales is preferred.
The role offers a comprehensive benefits package, including opportunities for professional development and growth within the prestigious Richemont Group.
Montblanc fosters a culture of excellence, innovation, and dedication to quality. The work environment is collaborative and supportive, encouraging employees to excel and contribute to the brand's legacy of luxury and craftsmanship.


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