Montblanc Sales Associate
Montblanc, a distinguished name in the realm of luxury goods, is renowned for its exquisite craftsmanship and timeless design. As part of the Richemont Group, Montblanc benefits from the resources and prestige of a global leader in luxury, offering employees a unique opportunity to be part of a storied tradition of excellence and innovation. The brand is committed to fostering an environment where creativity and dedication are celebrated, providing a platform for professional growth and personal development.
- Develop strong sales turnover in alignment with store strategy.
- Meet turnover targets set by the Store Manager.
- Adhere to discount policies and achieve key performance indicators.
- Welcome and assist clients in accordance with Montblanc's standards across various channels.
- Advise and ensure each sale is handled appropriately to satisfy customers.
- Build long-term relationships with clients, including prospecting and follow-up.
- Invite clients to events and manage post-event follow-up.
- Handle customer service cases according to Montblanc's standards and communicate issues to the Store Manager.
- Participate in stock management, including reception, transfer, and inventory management.
- Ensure products are correctly handled, priced, and merchandised according to store priorities.
- Minimum 2 years of experience in retail, particularly in luxury retail environments.
- Strong communication skills with clients, team members, and stakeholders.
- Digitally savvy with the ability to learn new technologies for clienteling and internal communications.
A minimum of two years of experience in retail, with a focus on handling multiple categories and familiarity with luxury retail requirements.
Employees at Montblanc enjoy a comprehensive benefits package, including opportunities for professional development and a supportive work environment that values creativity and dedication.
Montblanc fosters a culture of excellence and innovation, deeply rooted in its heritage of craftsmanship and luxury. The work environment is collaborative and dynamic, encouraging employees to contribute to the brand's legacy while developing their own professional paths.


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