Montblanc Sales Associate

New York City • USA

Tuesday, August 5, 2025

Montblanc, a prestigious brand under the Richemont Group, is renowned for its luxury writing instruments, watches, and leather goods. As part of Richemont Americas, Montblanc is committed to fostering an inclusive and diverse workplace, celebrating the unique backgrounds and experiences of its employees. Richemont is dedicated to empowering creativity and excellence through diversity and inclusion.

1. Achieve individual sales objectives and targets.
2. Develop and maintain a robust network and clientele base.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate comprehensive product knowledge across various collections.
5. Deliver exceptional customer service.
6. Acquire basic skills in pen repair and after-sales service techniques.
7. Ensure the store's aesthetic quality is maintained.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail with multitasking ability.
6. Bilingual in English and Mandarin preferred.
7. Physical ability to stand for extended periods and handle merchandise.

1. Sales and client development
2. Customer service excellence
3. Product knowledge
4. Interpersonal communication
5. Attention to detail
6. Multitasking
7. Bilingual communication

Previous retail sales experience, particularly in luxury or high-end products, is preferred.

Expected hourly range: $24-$28/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in community initiatives with volunteer days off.

Richemont Americas is dedicated to creating a dynamic and inclusive community where diversity is celebrated and creativity thrives. The company values work-life balance and encourages employees to engage with their local communities, fostering a supportive and empowering workplace culture.