Montblanc Sales Associate

McLean • USA

Wednesday, October 29, 2025

Montblanc, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and timeless luxury products. As part of Richemont Americas, Montblanc is committed to fostering an inclusive and diverse work environment that celebrates the unique backgrounds and experiences of its employees. Richemont is a global leader in luxury goods, known for its dedication to excellence and innovation.

1. Achieve individual sales targets and objectives.
2. Develop and maintain a robust network and clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate comprehensive product knowledge across various collections.
5. Deliver exceptional customer service.
6. Acquire a working knowledge of basic pen repair and after-sales service techniques.
7. Ensure the store maintains its aesthetic quality.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail and ability to multitask.
6. Bilingual in English and Mandarin preferred.
7. Physical ability to stand, reach, bend, and occasionally use a ladder.

1. Sales and client development
2. Customer service excellence
3. Product knowledge
4. Interpersonal communication
5. Attention to detail
6. Multitasking
7. Bilingual communication

Previous experience in retail sales, particularly in luxury or high-end products, is preferred.

Expected hourly range: $21-$26/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer days off to support community initiatives.

Richemont Americas is dedicated to creating a dynamic and inclusive workplace culture that values diversity and fosters creativity and knowledge. The company prioritizes employee well-being and work-life balance, encouraging employees to contribute to their communities and supporting initiatives that drive positive change.