Montblanc Sales Associate

London • UK

Tuesday, October 28, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship in writing instruments, watches, and leather goods. As part of a global luxury conglomerate, Montblanc offers a dynamic and inclusive work environment that values diversity and fosters creativity. The brand is committed to excellence and innovation, providing employees with opportunities to grow and thrive in the luxury industry.

1. Serve as a brand ambassador, welcoming clients and introducing them to Montblanc's heritage.
2. Ensure an exemplary standard of customer experience and performance.
3. Focus on CRM activities to cultivate a loyal client base.
4. Proactively nurture genuine customer relationships and develop a successful client book.
5. Achieve sales targets and KPIs in a competitive retail environment.
6. Collaborate effectively with team members to enhance sales performance.

1. Previous experience in luxury retail or a similar environment.
2. Proven ability to work with clients from diverse backgrounds and cultures.
3. Proficiency in a second language is advantageous.

1. Strong communication and interpersonal skills.
2. Ability to remain calm under pressure in a busy retail environment.
3. Proactive and initiative-taking approach.
4. Team-oriented with a cooperative spirit.

Previous experience in luxury retail or a similar client-facing role is required.

Employees enjoy a supportive and inclusive work environment, opportunities for professional development, and the chance to work with a prestigious luxury brand.

Montblanc and the Richemont Group value diversity, creativity, and innovation. The company fosters a culture of empathy, curiosity, and integrity, encouraging employees to explore their potential and contribute to a collaborative and dynamic workplace.