Montblanc Sales Associate

London • UK

Tuesday, June 17, 2025

Montblanc, a distinguished brand under the Richemont Group, is renowned for its exquisite writing instruments and luxury timepieces. As part of the Richemont family, Montblanc benefits from the group's commitment to fostering diversity, creativity, and excellence in craftsmanship. The brand is celebrated for its dedication to quality and innovation, making it a prestigious employer in the luxury sector.

1. Serve as a brand ambassador for Montblanc, welcoming clients and introducing them to the brand's heritage.
2. Deliver an exemplary standard of customer experience and performance.
3. Focus on CRM activities to cultivate a loyal client base for the brand and boutique.
4. Proactively nurture genuine customer relationships and develop a successful client book.
5. Achieve sales targets and KPIs in a competitive retail environment.
6. Work both individually and as part of a team to drive sales.
7. Share expertise with clients and team members, reflecting the Montblanc attitude.

1. Previous experience dealing with clients from diverse backgrounds and cultures.
2. Ability to remain calm under pressure in a busy retail environment.
3. Proactive and initiative-taking attitude.

1. Strong communication skills.
2. Ability to work effectively both individually and as part of a team.
3. Proficiency in a second language is advantageous.

Previous experience in a client-facing role within a luxury retail environment is required.

The role offers the opportunity to work within a globally recognized luxury brand, with exposure to key decision-makers and influencers within the Richemont Group.

Montblanc, as part of the Richemont Group, values diversity, empathy, curiosity, courage, humility, and integrity. The company fosters a collegial and supportive environment, encouraging freedom and solidarity among its employees.