Montblanc

Sales Associate

Montblanc is a renowned luxury brand offering a wide range of products including writing instruments, stationery, watches, and luxury accessories. As part of the Richemont group, Montblanc is committed to internal development and providing opportunities for personal and professional growth.

1. Welcome clients to the boutique and introduce them to the heritage of Montblanc.
2. Set exemplary standards of customer experience and performance.
3. Focus on CRM activities to cultivate a loyal client base.
4. Engage in digital outreach via platforms like WhatsApp and WeChat.
5. Achieve sales targets individually and as part of a team.
6. Support the Boutique Manager and take on managerial responsibilities in their absence.
7. Oversee concession operations and back-of-house tasks.
8. Monitor KPIs and drive business opportunities.

1. Experience dealing with clients from diverse backgrounds and cultures.

1. Strong communication skills.
2. Proactive and able to take initiative.
3. Ability to remain calm under pressure.

Previous experience in a busy retail environment, dealing with a diverse customer base.

Opportunities for internal development and mobility within the Richemont group.

Montblanc's boutique is located in the vibrant New Bond Street area of London. The company values cooperation and contribution to daily operations and projects.