Montblanc Sales Associate

London • UK

Monday, December 9, 2024

Montblanc, a prestigious name in the realm of luxury goods, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc benefits from the global reach and resources of one of the world's leading luxury conglomerates, offering unparalleled opportunities for career growth and development.

1. Serve as a lead brand ambassador, welcoming clients and introducing them to Montblanc's heritage.
2. Cultivate and maintain a loyal client base through proactive CRM activities and digital outreach.
3. Achieve sales targets and KPIs in a competitive retail environment.
4. Support the Boutique Manager and assume managerial responsibilities in their absence.
5. Oversee concession operations and back-of-house tasks.
6. Monitor KPIs and drive business opportunities for the brand.

1. Previous experience in luxury retail sales.
2. Proven ability to build and maintain client relationships.

1. Strong communication and interpersonal skills.
2. Proficiency in digital communication platforms such as WhatsApp and WeChat.
3. Ability to remain calm under pressure in a busy retail environment.
4. Team-oriented with a cooperative approach.

Previous experience dealing with clients from diverse backgrounds and cultures is essential.

Montblanc offers opportunities for internal development and mobility within the Richemont Group, fostering both personal and professional growth.

Montblanc, as part of the Richemont family, values internal development and mobility, providing a supportive environment that encourages both personal and professional advancement. The workplace culture is collaborative, with a focus on excellence and innovation.