Montblanc Sales Associate

Costa Mesa • USA

Wednesday, January 8, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its exquisite craftsmanship and luxury products. As part of Richemont Americas, Montblanc is committed to fostering an inclusive and diverse workplace that celebrates creativity and excellence. The brand is dedicated to reflecting the dynamic world through its diverse team, ensuring a rich tapestry of backgrounds and experiences that contribute to its success.

1. Achieve individual sales objectives and targets.
2. Develop and maintain a robust network and clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate comprehensive product knowledge across various collections.
5. Deliver exceptional customer service.
6. Acquire a working knowledge of basic pen repair and after-sales service techniques.
7. Maintain the aesthetic quality and presentation of the store.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail with multitasking capabilities.
6. Bilingual proficiency in English and Mandarin preferred.
7. Physical ability to stand for extended periods, reach, bend, and occasionally use a ladder.
8. Capability to unpack and lift large boxes containing products.

1. Sales and customer service expertise
2. Networking and relationship-building
3. Product knowledge
4. Communication and interpersonal skills
5. Attention to detail
6. Bilingual communication

Prior experience in retail sales, ideally within the luxury sector, is preferred.

Expected hourly range: $21-$26/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance programs, and volunteer days off.

Richemont Americas is dedicated to creating an evolving, inclusive community where diversity is celebrated. The company values creativity and knowledge, fostering an environment where employees are empowered to excel and contribute to the community.