Montblanc Sales Associate

Chicago • USA

Friday, February 28, 2025

Montblanc, a distinguished entity within the Richemont conglomerate, represents the epitome of luxury and craftsmanship. As part of Richemont Americas, Montblanc prides itself on fostering a diverse and inclusive workplace, celebrating the unique backgrounds and perspectives of its employees. The company is committed to nurturing creativity and excellence, reflecting the dynamic world it serves.

1. Achieve individual sales objectives.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate strong product knowledge across various collections.
5. Deliver exceptional customer service.
6. Acquire a working knowledge of pen repair and after-sales service techniques.
7. Maintain the store's aesthetic quality.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to build and maintain effective customer relationships.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail and ability to multitask.
6. Bilingual in English and Mandarin preferred.
7. Physical ability to stand for extended periods, reach, bend, and occasionally use a ladder.

1. Sales proficiency in luxury retail.
2. Customer relationship management.
3. Product knowledge expertise.
4. Exceptional communication skills.
5. Multitasking and attention to detail.
6. Bilingual communication.

Previous experience in retail sales, particularly in luxury or high-end products, is preferred.

Expected hourly range: $21-$26/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, employee assistance programs, and volunteer days off.

Richemont fosters an inclusive and evolving community, where diversity is celebrated, and creativity is nurtured. The company values work-life balance and encourages employees to contribute to their communities through volunteer initiatives.