Montblanc Sales Associate

Bicester • UK

Wednesday, March 26, 2025

Montblanc, a distinguished brand renowned for its exquisite writing instruments and timepieces, is part of the Richemont Group, a global leader in luxury goods. Richemont is celebrated for its diverse portfolio of prestigious maisons, each with a rich heritage and commitment to craftsmanship. Montblanc, as an employer, offers a dynamic environment where innovation meets tradition, providing employees with opportunities to grow within the luxury sector.

1. Serve as a brand ambassador, welcoming clients and introducing them to Montblanc's heritage.
2. Ensure an exemplary standard of customer experience and performance.
3. Focus on CRM activities to cultivate a loyal client base.
4. Achieve sales targets and KPIs in a competitive retail environment.
5. Develop and maintain a successful client book.
6. Share expertise with clients and team members.
7. Contribute to the smooth operation of the boutique and seamless customer journey.

1. Previous experience in luxury retail or customer service.
2. Experience dealing with clients from diverse backgrounds and cultures.

1. Strong communication skills.
2. Proactive and initiative-taking.
3. Ability to remain calm under pressure.
4. Fluency in a second language is advantageous.

Previous experience in luxury retail or customer service, particularly in a multicultural environment, is required.

Montblanc offers a supportive work environment that values diversity, freedom, collegiality, and solidarity. Employees are encouraged to foster empathy, curiosity, courage, humility, and integrity.

Montblanc, as part of the Richemont Group, embraces a culture that values diversity and the unique contributions of each individual. The company fosters an environment of empathy, curiosity, and integrity, encouraging employees to explore their potential and contribute to the brand's legacy.