Montblanc Sales Associate

Basel • Switzerland

Tuesday, March 11, 2025

Montblanc, a distinguished member of the Richemont Group, is renowned for its commitment to exquisite craftsmanship and luxury. As a leader in the high-end market, Montblanc offers an unparalleled work environment where innovation meets tradition. The brand is dedicated to nurturing talent and providing opportunities for growth within its global network.

1. Achieve sales targets and monitor individual and boutique sales goals.
2. Engage clients with impeccable product knowledge and recommend suitable products and collections.
3. Deliver exemplary customer service and manage the ASS inventory.
4. Handle VIP customers, develop long-term client relationships, and convert prospects into clients.
5. Maintain and update the customer database in line with CRM standards.
6. Ensure correct visibility and presentation inside and outside the boutique.
7. Adhere to boutique security and loss prevention procedures.
8. Conduct regular inventory controls and random stock checks.
9. Manage goods receipt, stocking, and transfers.
10. Develop expertise in a selected product category and share knowledge with team members.

1. 5+ years of experience in a retail or luxury brand business environment.
2. Background in retail or hospitality with an affinity for luxury.
3. Fluency in German and English; proficiency in French or another language is an asset.

1. Passion for Montblanc's history and culture.
2. Strong interpersonal and sales skills.
3. Proactivity and excellent selling skills.
4. Exemplary team spirit and strong communication skills.
5. In-depth knowledge of the product portfolio.
6. Competence with till systems (SAP, GK), Sales Force, and Microsoft Office.

At least 5 years of experience in a retail or luxury brand business environment is required.

Potential future growth opportunities within Montblanc and the Richemont Group. A friendly and dynamic team environment with diverse and challenging daily activities.

Montblanc fosters a culture of integration, development, and support for its employees. The brand values a dynamic and collaborative team environment where knowledge and expertise are shared, ensuring no two days are alike.