Montblanc Sales Administrator

Hamburg • Germany

Wednesday, December 11, 2024

Montblanc, a distinguished name in the realm of luxury, is part of the Richemont Group, a conglomerate renowned for its prestigious portfolio of luxury brands. Montblanc transcends conventional luxury by crafting products for individuals who pursue their passions and create lasting legacies. The brand is committed to excellence, driven by a team that embodies the same passion and dedication.

1. Manage and process incoming orders, ensuring proactive communication regarding product availability with retailers, jewelers, boutiques, distributors, and corporate gift clients.
2. Coordinate personalization orders and sales promotion activities with existing clients to generate orders.
3. Monitor deadlines for product availability and handle returns from retailers and boutiques.
4. Provide telephone support for product inquiries from dealers and offer customer service assistance.
5. Maintain master data management and inventory bookings.

1. Completed commercial training.
2. Several years of professional experience.
3. Proficiency in SAP.
4. Fluency in German and English at a native level, along with at least one additional language: French, Italian, Spanish, or Portuguese.

1. Strong service orientation and initiative.
2. Excellent communication and interpersonal skills.
3. Ability to work collaboratively in a team environment.
4. Detail-oriented with strong organizational skills.

Several years of professional experience in a similar role within the luxury or retail sector.

Completed commercial training.

The position offers an international environment with excellent development opportunities, flexible working hours, attractive company pension schemes, on-site services such as a canteen, café, and laundry service, sports and health offerings, discounted Urban Sports membership, subsidized public transport tickets, employee parking with free electric vehicle charging stations, company bicycle options, and special discounts on Montblanc and other group brand products.

Montblanc fosters a culture that marries over a century of tradition with a pioneering spirit. The company is innovative beyond product development, embracing individuality, creativity, and enthusiasm. It is a cosmopolitan, dynamic, and diverse workplace that encourages team members to grow beyond their limits and contribute to shaping the company's future.