Montblanc Retail Operations Manager

Paris • France

Thursday, August 7, 2025

Montblanc, a distinguished name in the realm of luxury goods, is renowned for its exquisite craftsmanship and timeless elegance. As part of the Richemont Group, Montblanc benefits from the extensive resources and global reach of one of the world's leading luxury conglomerates. The brand is committed to fostering an environment that encourages innovation, excellence, and a dedication to unparalleled quality.

1. Drive operational excellence by ensuring the efficiency and accuracy of Back of House procedures and processes.
2. Ensure proper organization and accessibility of merchandise in both the Front of House and Back of House, adhering to Montblanc directives.
3. Plan and manage all aspects of inventory operations, including loss prevention and inventory discrepancies.
4. Collect and analyze data to understand operations policies and procedures, preparing to train colleagues and new hires.
5. Collaborate on activities for new store openings or relocations, coordinating with various stakeholders.
6. Support store project teams with onsite inspections, space and stockroom design, IT supply control, and training coordination.
7. Ensure correct understanding and execution of all retail procedures.
8. Plan annual budgets and manage expenses for boutique operations, including uniforms and stationery.
9. Support boutiques through visits and indirect communication to enhance sales performance.
10. Set operations to ensure a client-centric approach in all activities under Retail Excellence.

1. At least 7 years of experience in the retail business, specifically in retail operations.
2. Fluency in English, both written and verbal.

1. Excellent communication skills.
2. Proficiency in Excel, Word, and PowerPoint.
3. Proactive with a strong sense of responsibility for store operations.
4. Positive attitude and ability to learn and retain information quickly.

A minimum of 7 years in retail business with a focus on retail operations is required.

Montblanc offers a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts on luxury products.

Montblanc prides itself on a culture that values innovation, quality, and a commitment to excellence. Employees are encouraged to contribute to a collaborative environment where creativity and professionalism thrive.