Montblanc Retail Operations Coordinator

New York • USA

Friday, May 9, 2025

Montblanc, a prestigious brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury products. Richemont Americas is committed to fostering an inclusive and diverse workplace, celebrating the unique backgrounds and experiences of its employees. As part of this esteemed conglomerate, Montblanc offers an environment where creativity and excellence thrive, contributing to the brand's legacy of luxury and innovation.

1. Procure POS materials from headquarters and fulfill monthly requests from the boutique network.
2. Manage invoicing for boutique services in collaboration with the Finance team, including NSPO creation and monthly goods receipt.
3. Facilitate omnichannel order flow, specifically Click from Store operations.
4. Oversee uniform allocations for retail staff, ensuring budget alignment and timely delivery.
5. Support new store openings and renovations, coordinating with cross-functional teams and local vendors.
6. Track and communicate incentive updates to the Full Price and Outlet boutique network.
7. Manage maintenance projects to uphold high standards across the boutique network.
8. Administer maintenance and service programs in accordance with guidelines and budget.
9. Assist retail teams in executing maintenance and service processes.
10. Undertake special projects as required.

1. Prior experience in luxury retail.

1. Proficiency in SAP, Outlook, Word, Excel.
2. Ability to meet deadlines and manage multiple tasks with precision.
3. Superior organizational and follow-up skills.
4. Clear and concise communication skills.
5. Excellent problem-solving abilities.
6. Collaborative team player.
7. Fluency in English.

Previous experience in luxury retail is required.

Expected hourly range: $27-$30, determined based on relevant skills and experience.

Richemont provides a comprehensive benefits package, including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, access to an employee assistance program, and volunteer days off.

Richemont Americas prides itself on a culture that values diversity and inclusion, fostering an environment where creativity and knowledge are empowered to deliver excellence. Employees are encouraged to contribute to their communities and are supported in achieving a work-life balance.