Montblanc Retail Operations Coordinator

New York • USA

Tuesday, March 25, 2025

Montblanc, a prestigious member of the Richemont Group, is renowned for its commitment to craftsmanship and luxury. As part of Richemont Americas, Montblanc benefits from the conglomerate's dedication to fostering an inclusive and diverse workplace. Richemont is celebrated for its innovative approach to luxury, blending traditional values with modern inclusivity, and Montblanc stands as a testament to these principles.

1. Procure POS materials from headquarters and fulfill monthly requests from the boutique network.
2. Manage invoicing of boutique services in collaboration with Finance, including NSPO creation and monthly goods receipt.
3. Facilitate omnichannel order flow, including Click from Store processes.
4. Manage uniform allocations for retail staff, ensuring budget alignment and timely delivery.
5. Support new store openings and renovations, liaising with cross-functional teams and local vendors.
6. Track and communicate incentive updates to the boutique network.
7. Manage maintenance projects to ensure high standards across the boutique network.
8. Oversee maintenance and service programs in line with guidelines and budget.
9. Support retail teams in executing maintenance and service processes.
10. Participate in special projects as needed.

1. Prior experience in luxury retail.

1. Proficiency in SAP, Outlook, Word, Excel.
2. Ability to meet deadlines and handle multiple tasks with precision.
3. Superior organizational and follow-up skills.
4. Clear and concise communication skills.
5. Excellent problem-solving abilities.
6. Collaborative team player.

Experience in luxury retail operations is required, with a focus on boutique procedures and omnichannel processes.

Expected hourly range: $27-$30, based on skills and experience.

Richemont offers a comprehensive benefits program, including medical, dental, and vision coverage, life insurance, disability benefits, 401(k) with employer match, paid time off, wellness reimbursement, and volunteer days off.

Montblanc, as part of the Richemont Group, fosters a culture of innovation and inclusivity. The company values diversity and encourages creativity, supporting employees in making meaningful contributions to their communities.