Montblanc Retail Operations Coordinator

New York • USA

Thursday, February 20, 2025

Montblanc, a distinguished brand under the Richemont Group, is renowned for its exquisite craftsmanship and luxury products. Richemont, a global leader in the luxury goods sector, is committed to fostering an inclusive and diverse workplace. The company values creativity and excellence, encouraging a culture where innovation thrives and diverse perspectives are celebrated.

1. Procurement of POS materials from headquarters and fulfillment of monthly requests from the boutique network.
2. Management of boutique service invoicing in collaboration with the Finance department, including NSPO creation and monthly goods receipt.
3. Facilitation of omnichannel order flow, specifically Click from Store.
4. Management of uniform allocations for retail staff, ensuring budget alignment and timely, accurate delivery with quality control.
5. Support for new store openings and renovations, liaising with cross-functional teams and local vendors.
6. Tracking and communication of incentive updates to the Full Price and Outlet boutique network.
7. Management of maintenance projects to uphold high standards across the boutique network.
8. Execution of maintenance and service programs in line with guidelines and budget.
9. Support for retail teams in executing maintenance and service processes.
10. Participation in special projects as needed.

1. Prior experience in luxury retail.

1. Proficiency in SAP, Outlook, Word, Excel.
2. Ability to meet deadlines and manage multiple tasks with precision.
3. Superior organizational and follow-up skills.
4. Clear and concise communication skills with the ability to execute quickly and effectively.
5. Excellent problem-solving skills with the ability to deescalate issues and turn challenges into opportunities.
6. Team player with a collaborative approach.

Experience in luxury retail operations is required.

Expected hourly range: $27-$30/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including medical, dental, and vision programs, health savings and flexible spending accounts, life insurance, disability benefits, and a 401(k) with employer match. Additional benefits include paid time off, wellness reimbursement, and access to an employee assistance program. Employees are also encouraged to participate in volunteer initiatives with paid volunteer days.

Richemont Americas is dedicated to creating a dynamic and inclusive environment where diversity is celebrated. The company believes in empowering employees to drive creativity and innovation, fostering a community that is uniquely Richemont.