Montblanc Regional Training Manager

Hamburg • Germany

Friday, January 10, 2025

Montblanc, a renowned name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury products. The brand is celebrated for its exquisite craftsmanship and innovative spirit, offering a diverse range of products that transcend conventional luxury. Montblanc values employees who are passionate and driven, fostering an environment where creativity and dedication are paramount.

1. Analyze regional retail skill set levels, training efforts, and KPIs.
2. Evaluate competitors’ client service and training trends to identify market needs.
3. Develop a regional training strategy aligned with the headquarters' objectives.
4. Create pragmatic training action plans linked to business goals.
5. Optimize the use of the training budget.
6. Cultivate partnerships with internal and external stakeholders.
7. Enhance local trainers’ skills and performance through training and coaching.
8. Design ad hoc training programs and tools to monitor training effectiveness.
9. Deploy training modules using modern, interactive techniques consistent with Montblanc's brand identity.
10. Monitor and report on training outcomes, providing feedback and recommendations.
11. Offer real-time coaching and celebrate training successes.

1. University degree in education, economics, psychology, business training, or communication sciences.
2. Several years of experience in program and content development.
3. Retail sales experience in the luxury and premium industry.

1. Passion for education and digital learning.
2. Excellent communication and presentation skills.
3. Strong strategic thinking and planning abilities.
4. High levels of empathy and social skills.
5. Solution-oriented approach with effective time management.
6. Fluency in German and English (C1 level).

Several years of experience in program and content development, with a background in retail sales within the luxury and premium industry.

University degree in education, economics, psychology, business training, or communication sciences.

The position offers an international environment with development opportunities, flexible working hours, an attractive company pension scheme, site services such as a canteen and on-site café, company sports and health programs, discounted Urban Sports membership, subsidized public transport tickets, an employee car park with charging stations for electric vehicles, a German company bike, special conditions on Montblanc and Group brand products, employee benefit portals, 30 days of holiday, regular employee events, and various further training opportunities.

Montblanc's culture is a blend of tradition and pioneering spirit, characterized by individuality, enthusiasm, and creativity. The company fosters a cosmopolitan, vibrant, and diverse environment, encouraging employees to exceed expectations and leave their mark. It is a culture that values employee recognition and support, inviting team members to develop and shape the brand's future.