Montblanc Key Holder

Woodbury • USA

Monday, August 18, 2025

Montblanc, a prestigious name in the luxury goods sector, is part of the Richemont Group, a conglomerate renowned for its portfolio of leading luxury brands. Montblanc North America is committed to fostering a diverse and inclusive workplace that reflects the varied backgrounds and experiences of its clientele and communities. This dedication to diversity fuels creativity and innovation, ensuring the delivery of exceptional products and services.

1. Achieve individual sales objectives.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate strong product knowledge across various collections.
5. Provide outstanding customer service.
6. Develop skills in simple pen repair and after-sales service techniques.
7. Maintain the aesthetic quality of the store.
8. Open and close the boutique as required.
9. Communicate with the corporate office in the absence of management.
10. Ensure adherence to loss prevention procedures.
11. Handle product transfers in the absence of management.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective relationships with customers.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail and ability to multitask.
6. High school diploma or equivalent; college degree preferred.
7. Open availability including nights, weekends, and holidays.

1. Customer relationship management
2. Product knowledge
3. Sales acumen
4. Communication skills
5. Attention to detail
6. Multitasking ability

Previous experience in retail sales, particularly in luxury or high-end products, is preferred.

High school diploma or equivalent; college degree preferred.

Expected hourly range: $21-$25/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits program including health, dental, drug, and vision plans, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Employees are encouraged to participate in volunteer days to support community initiatives.

Montblanc North America values diversity and inclusion, believing that a workforce reflecting the diversity of its clients and communities enhances creativity and excellence. The company prioritizes employee wellbeing and work-life balance, offering a supportive environment where employees are encouraged to contribute to their communities.