Montblanc Key Holder

Montblanc, a prestigious name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury with a portfolio of renowned brands. Montblanc is committed to fostering a diverse and inclusive workforce that reflects the diversity of its clientele and communities. The brand values creativity and knowledge, which are seen as essential to delivering excellence.

1. Achieve individual sales targets.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Maintain extensive product knowledge across various collections.
5. Deliver exceptional customer service.
6. Acquire basic skills in pen repair and after-sales service techniques.
7. Preserve the aesthetic quality of the store.
8. Open and close the boutique as needed.
9. Communicate with the corporate office in the absence of management.
10. Ensure adherence to loss prevention procedures.
11. Manage product transfers in the absence of management.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to build and maintain effective customer relationships.
4. High school diploma or equivalent; college degree preferred.
5. Fluency in English; Mandarin language skills are desirable.

1. Excellent interpersonal and communication skills.
2. Proficiency in computer skills.
3. Strong attention to detail and multitasking ability.

Previous experience in retail sales, particularly in jewelry or luxury products, is preferred.

High school diploma or equivalent; college degree preferred.

Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including health, dental, drug, and vision programs, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Employees are also encouraged to participate in volunteer days off.

Montblanc, as part of the Richemont Group, champions a culture of diversity and inclusion, striving to create a workforce that mirrors the diversity of its clients and communities. The company prioritizes employee wellbeing and encourages a healthy work-life balance.