Montblanc Key Holder

Scottsdale • USA

Monday, October 13, 2025

Montblanc, a distinguished brand under the Richemont Group, is renowned for its commitment to craftsmanship and luxury. As part of Richemont, Montblanc benefits from the conglomerate's global presence and dedication to diversity and inclusion, fostering an environment where creativity and excellence thrive. Montblanc North America is dedicated to building a workforce that mirrors the diversity of its clientele and communities.

1. Achieve individual sales objectives.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Possess comprehensive product knowledge of Montblanc collections.
5. Deliver exceptional customer service.
6. Develop proficiency in simple pen repair and after-sales service techniques.
7. Maintain the aesthetic quality of the store.
8. Open and close the boutique as required.
9. Communicate with the corporate office in the absence of management.
10. Ensure adherence to loss prevention procedures.
11. Manage product transfers in the absence of management.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. High school diploma or equivalent; college degree preferred.
5. Fluency in English and Spanish.
6. Ability to work flexible hours, including nights, weekends, and holidays.

1. Excellent interpersonal and communication skills.
2. Strong attention to detail.
3. Ability to handle multiple tasks simultaneously.
4. Proficiency in computer skills.

Previous experience in retail sales, particularly in luxury or high-end products, is preferred.

High school diploma or equivalent; college degree preferred.

Expected hourly range: $21-$25/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including health, dental, drug, and vision programs, life insurance, disability benefits, RRSP program with employer match, paid time off, maternity leave top-up, employee assistance program, and volunteer days off.

Montblanc, as part of Richemont, fosters a culture of diversity, inclusion, and creativity. The company values the unique backgrounds and experiences of its employees, striving to create a workforce that reflects its diverse clientele and communities. Employee well-being is prioritized, with comprehensive benefits and support for work-life balance.