Montblanc Key Holder

San Diego • USA

Friday, April 18, 2025

Montblanc, a prestigious member of the Richemont Group, is renowned for its heritage of luxury craftsmanship and innovation. As an employer, Montblanc North America is committed to fostering a diverse and inclusive workforce that mirrors the rich diversity of its clientele and communities. The brand values creativity and knowledge as essential elements in delivering excellence.

1. Achieve individual sales objectives and targets.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate comprehensive product knowledge across various collections.
5. Provide exceptional customer service.
6. Develop proficiency in simple pen repairs and after-sales service techniques.
7. Maintain the aesthetic standards of the store.
8. Open and close the boutique as required.
9. Communicate with the corporate office in the absence of management.
10. Ensure adherence to loss prevention protocols.
11. Handle product transfers in the absence of management.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. Strong understanding of customer service needs and priorities.
3. Ability to establish and maintain effective customer relationships.
4. Excellent interpersonal, communication, and computer skills.
5. Strong attention to detail and ability to multitask.
6. High school diploma or equivalent; college degree preferred.
7. Open availability including nights, weekends, and holidays.
8. Physical ability to stand for extended periods and handle products.

1. Sales and client development
2. Customer service excellence
3. Product knowledge
4. Interpersonal communication
5. Attention to detail
6. Multitasking ability

Previous experience in retail sales, particularly in the luxury sector, is preferred.

High school diploma or equivalent; college degree preferred.

Expected hourly range: $22-$26/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package including health, dental, drug, and vision programs, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Employees are also encouraged to participate in volunteer days.

Montblanc, as part of the Richemont Group, cultivates a workplace culture that values diversity, inclusion, and employee well-being. The company supports work-life balance and encourages employees to engage with their communities through volunteer initiatives.