Montblanc Key Holder
Montblanc, a prestigious name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury with an esteemed portfolio of renowned brands. Montblanc North America is committed to fostering a diverse and inclusive workforce that mirrors the diversity of its clientele and communities. The brand values creativity and excellence, driven by a team of talented individuals from varied backgrounds.
- Achieve individual sales objectives.
- Develop and maintain a network of clientele.
- Capture and manage client information to enhance boutique relationships and sales.
- Possess comprehensive product knowledge of Montblanc collections.
- Provide exceptional customer service.
- Develop proficiency in simple pen repair and after-sales service techniques.
- Maintain the aesthetic quality of the store.
- Open and close the boutique as required.
- Communicate with the corporate office in the absence of management.
- Ensure adherence to loss prevention procedures.
- Handle product transfers in the absence of management.
- Previous experience in retail sales, preferably in jewelry or high-end luxury products.
- Strong understanding of customer service needs and priorities.
- Ability to establish and maintain effective customer relationships.
- High school diploma or equivalent; college degree preferred.
- Open availability including nights, weekends, and holidays.
- Excellent interpersonal and communication skills.
- Strong attention to detail.
- Ability to handle multiple tasks simultaneously.
- Proficiency in computer skills.
Previous experience in retail sales, particularly in luxury or high-end products, is preferred.
High school diploma or equivalent; college degree preferred.
Expected hourly range: $21-$24/hr. Salary will be determined based on relevant skills and experience.
Richemont offers a comprehensive benefits program including health, dental, drug, and vision plans, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Employees are encouraged to participate in volunteer days to support local community initiatives.
Montblanc North America is dedicated to creating a diverse and inclusive workplace where creativity and knowledge thrive. The company values work-life balance and encourages employees to engage in community initiatives, fostering a supportive and dynamic work environment.


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