Montblanc Key Holder

Boston • USA

Tuesday, October 21, 2025

Montblanc, a prestigious name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury with a diverse portfolio of renowned brands. Montblanc North America prides itself on fostering a diverse and inclusive workforce, believing that creativity and excellence are born from a multitude of perspectives and experiences. The company is committed to reflecting the diversity of its clientele and communities in its workforce.

1. Achieve individual sales objectives.
2. Develop and maintain a network of clientele.
3. Capture and manage client information to enhance boutique relationships and sales.
4. Demonstrate strong product knowledge across various collections.
5. Provide exceptional customer service.
6. Develop basic skills in pen repair and after-sales service techniques.
7. Maintain the store's aesthetic quality.
8. Open and close the boutique as required.
9. Communicate with the corporate office in the absence of management.
10. Ensure adherence to loss prevention protocols.
11. Handle product transfers in the absence of management.

1. Previous experience in retail sales, preferably in jewelry or high-end luxury products.
2. High school diploma or equivalent; college degree preferred.
3. Fluency in English and Spanish.
4. Ability to work flexible hours, including nights, weekends, and holidays.

1. Strong understanding of customer service needs and priorities.
2. Excellent interpersonal and communication skills.
3. Proficiency in computer skills.
4. Strong attention to detail and multitasking ability.

Previous experience in retail sales, especially in luxury or high-end products, is preferred.

High school diploma or equivalent; college degree preferred.

Expected hourly range: $21-$26/hr. Salary will be determined based on relevant skills and experience.

Richemont offers a comprehensive benefits package, including health, dental, drug, and vision programs, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Volunteer days off are also provided to support community initiatives.

Montblanc, as part of the Richemont Group, emphasizes a culture of innovation, diversity, and inclusion. The company values creativity and knowledge, striving to create an environment where employees can thrive and contribute to the brand's legacy of excellence. Employee wellbeing and work-life balance are prioritized, fostering a supportive and dynamic workplace.