Montblanc Key Holder
Montblanc, a distinguished name in the luxury goods sector, is part of the Richemont Group, a global leader in luxury with a diverse portfolio of prestigious brands. Montblanc is renowned for its exquisite craftsmanship and innovation in writing instruments, watches, and leather goods. As an employer, Montblanc North America is committed to fostering a diverse and inclusive workforce that reflects the communities it serves, thereby enhancing creativity and excellence.
- Achieve individual sales objectives.
- Develop and maintain a network of clientele.
- Capture and manage client information to enhance boutique relationships and sales.
- Possess comprehensive product knowledge of various collections.
- Deliver exceptional customer service.
- Develop skills in simple pen repair and after-sales service techniques.
- Maintain the aesthetic quality of the store.
- Open and close the boutique as required.
- Communicate with the corporate office in the absence of management.
- Ensure adherence to loss prevention procedures.
- Handle product transfers in the absence of management.
- Previous experience in retail sales, preferably in jewelry or high-end luxury products.
- Strong understanding of customer service needs and priorities.
- Ability to establish and maintain effective customer relationships.
- High school diploma or equivalent; college degree preferred.
- Open availability, including nights, weekends, and holidays.
- Physical ability to stand for 90% of the workday and handle product access and lifting.
- Excellent interpersonal and communication skills.
- Strong attention to detail.
- Ability to multitask effectively.
- Proficiency in computer skills.
Previous experience in retail sales, particularly in luxury or high-end products, is preferred.
High school graduate or equivalent, college degree preferred.
Salary will be determined based on relevant skills and experience.
Richemont offers a comprehensive benefits package, including company-sponsored health, dental, drug, and vision programs, life insurance, disability benefits, and an RRSP program with employer match. Additional benefits include paid time off, a maternity leave top-up program, and access to an employee assistance program. Employees are encouraged to engage in community initiatives with volunteer days off.
Montblanc, as part of Richemont, values diversity and inclusion as key drivers of creativity and excellence. The company is dedicated to creating a workforce that mirrors the diversity of its clientele and communities, fostering an environment where employees can thrive and contribute to crafting the future.


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